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Phishing: Is the process to acquire user data both criminally and fraudulently – often by masquerading as a trusted source or business. The user will unwittingly reveal financial information, memorable dates and passwords in response to a legitimate-looking e-mail or phone call. In the case of e-mail, the most telling sign of a phishing attack will be a link referencing a bogus URL. In the past couple of years Phishers have spoofed a variety of different services – these have included online banking sites, online auctions and social networking groups.