Duncan Jefferies
16/11/2011 21:44 | By Duncan Jefferies, contributor, MSN Tech & Gadgets

Nokia Lumia 800 review

Nokia's first Windows Phone handset is here, but does it live up to the hype?


Nokia Lumia 800 (© Nokia)

What is it? Nokia's latest and greatest smartphone handset, which features the Windows Phone 7.5 "Mango" operating system.

What's great: The minimal yet attractive design, gorgeous curved screen and fantastic new version of the Windows Phone 7 operating system.

What's not: The camera isn't quite as impressive as we'd hoped, the lack of apps and slightly underwhelming in-built speaker.

The bottom line: Nokia and Microsoft have put themselves squarely back in the smartphone game with the Lumia 800, a lovely handset that's as much a joy to use as it is to look at.

Main review:
Nokia used to rule the mobile phone market. In fact, the company is still the biggest seller of budget mobiles worldwide. But as far as high-end smartphones are concerned Nokia had run out of puff, dropping behind other big players such as Apple, Samsung, RIM and Google. Their latest effort is the Lumia 800, which marries Nokia's hardware expertise with the Windows Phone 7.5 Mango operating system. Will this much-hyped handset be enough to propel both companies back to the front of the smartphone pack?

In terms of design the Lumia 800 is right up there with other eye-catching handsets like the iPhone 4S and Xperia Arc S, and available in black, pink or blue. It looks very similar to the Nokia N9, the matte-finish polycarbonate shell merging seamlessly into a gorgeous curved glass screen. Interestingly, Nokia has designed to buck the trend for bigger screens, opting for 3.7 inches of visual real estate. The ClearBlack AMOLED display has superb depth and vividness though - the blacks are so deep that Windows Phone's colourful Live Tiles almost seem to float in the middle of an all-screen device.

Minimal design
Buttons and ports are kept to a minimum. A chrome volume rocker and standby button are located on the right edge of the phone, with - we were pleased to find - a dedicated camera button further down; press it at any time and you'll be whisked straight into the camera app. Three Windows Phone touch buttons are lined up at the bottom of the screen: home in the centre, a search button on the right, and back on the left (holding the later down allows you to swap between apps). The phone also feels perfectly weighted at 142g. If you worry about dropping the light-as-feather Samsung Galaxy SII, you'll appreciate the extra heft in the hand that the Lumia 800 offers.

Nokia have plumped for a MicroSIM for the Lumia 800, which is housed under a flip-up strip on the top left of the phone; the MicroUSB port is right next door under another sliver of plastic. There's no MicroSD slot on the phone for expanding the memory though - both the battery and the 16GB of internal memory are inaccessible.

The hardware gets the thumbs up then, but what about Microsoft's fruity new operating system, Windows Phone 7.5 - previously known as Mango? Let's just put this out there now - it's brilliant. If you're an Android or Apple aficionado who's yet to try out a Windows Phone handset, you'll be in for a pleasant surprise.

Live Tiles
The Live Tiles system has several virtues - namely the ease with which you can find and switch between apps, and its elegant presentation features. Live Tiles are dynamic - for example, a collage of your friends profile pictures appear on the People tile, your calendar events on another. You can also pin any picture, place or app to the home screen, making for a highly customisable and futuristic-feeling interface.

Many of the bundled apps are as minimal as they come, made up of sharp, lower-case sans-serif fonts, useful options and expanding menus. They're a pleasure to use, and make the screen seem larger than it is by keeping it uncluttered. Cross-platform social networking is simplicity itself via the People hub tile, which pulls together all your friends' status updates, tweets, SMS messages and more into one stream.

Nippy
It's also a breeze to flick through photos (which look great on the contrast heavy screen), and clicking on a link instantly fires up Internet Explorer 9. In fact, the Lumia 800 is one nippy little handset all round, with apps and webpages loading impressively quickly and pinch zooming smooth and fast too.

Music fans will find there's a lot to love about the Lumia 800, not least the Nokia Mix Radio function, which streams tracks from a variety of categories to your phone, rather like services such as Pandora Radio or Spotify - albeit free. Hitting the volume rocker at any time also brings up a floating pause, skip and volume menu - another nice touch. However, despite the slick interface the Lumia 800's internal speaker is a bit disappointing - even with headphones plugged in the bass is rather weedy.

Gamers are well catered for too by Windows Phone 7.5, as it features seamless integration with Xbox Live. Add your Windows Live account to the phone, fire up the Xbox Live tile, and your avatar will soon be darting about the phone's screen - we even caught our own mini-me tossing a Lumia-like smartphone from hand-to-hand at one point.

If you want to spend less time tweeting, gaming and listening to music, and more time getting things done, the mobile version of Microsoft Office can always be pinned to your homepage as a Live Tile. In no time at all we managed to open a new Word document, write something, and in one-touch bring up a new email with the document attached, ready to send. Documents can also be shared or stored via a Windows SkyDrive account (25GB of free cloud storage) in a single touch.

Camera issues
The 8MP Carl Zeiss camera, although impressive on paper, was a bit hit and miss. In well-lit environments the shots it produced were excellent; but in low-light or cloudy conditions our pictures washed out. And although there are numerous options for tinkering with your shots - from changing the ISO to adding one of a number of filters - the digital zoom was underwhelming; even nudging the slider up halfway resulted in blurry snaps.

Other issues? Well, although call connections weren't dropped at all during our hands-on time with the phone, the speaker did make voices on the other end seem slightly tinny and muffled. Video recording is only pushed as far as 720p, which is a sham considering 1080p is becoming the norm in high-end smartphones, while the battery is average for a phone of this type.

The Marketplace is really the Achilles heal of this superb handset, however - compared to the Android Market or Apple App Store, it seems sparsely populated (there's no BBC iPlayer app for example). Hopefully this will improve if the handset takes off, encouraging more developers to support the Windows Phone 7.5 operating system. We sincerely hope that's the case, as the phone and its OS deliver a slick, stylish and highly useable package that deserves to find success. Nokia may be down at the moment, but the Lumia 800 proves it's still able to come out fighting.

4 stars (© MSN)

4Comments
11/03/2012 08:31
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I also went for new Nokia Lumia about 3 months ago.
Nothing but problems with it randomly locking up, shutting down and screen freezes. When it does this it won't re boot for anything up to 36 hrs and there is nothing you can do.
Phone was sent back for repair through vodaphone and when I received it back the problem persisted as they could not find a problem.
Numerous calls to vodaphone, (now in Egypt), has not resolved anything with numerous promises of calling me back within 24 hrs failing to come to fruition. Another failed promises of sending out a new handset in time for me departing the country also. If you also want your advisors to use nicknames on the phone go with vodaphone, just to ensure you never know who they are talking about and add to the already confusing and useless individuals.
Now overseas with work for six weeks and a dodgy Nokia although I did bring my other handset I had to buy as a backup which is the phone of choice at the moment.!!

Telling me to "buy a new handset and just use that" while paying a contract for a Nokia Lumia just is not cutting it.
Anyway six weeks from now there will be a very disgruntled customer returning home.

The light has gone out on the Lumia and vodaphone for me.


25/02/2012 16:06
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This phone is beautiful but totally unreliable. I had 4 in total as my provider replaced it each time it became faulty. The phone worked for a bit then refused to charge not matter what I did. I also had problems with the person I was phoning being unable to hear me. I gave up on it in the end and went back to the iPhone. At least I know I will be able to charge it and I won't be left high and dry without a working phone.

Sort this out Nokia. I was really looking forward to this product but was left disillusioned and disappointed. I will not be buying another Nokia.

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Bought 2 of these crap machines, for me & wife, as we've always had nokia's and trusted them. First one "locked up" and is back with the fixit men. Now I cannot charge the second one because both the " plug" chargers do not function. My phone was on an O2 contract, and setting it up , as advised, it really screwed up my Virgin Broadband. We looked at the Blackberry, but found them to fiddly, so its time to give Samsung a try

Sorry Nokia, You've lost the plot, as far as I'm concerned

21/11/2011 19:40
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I got mine today and, not having had a smartphone for a few years (a Symbian beast), I must say  I'm impressed with how little time it took me to sync my many email addresses and such.
  
The OS is fantastically easy to use and the phone itself, while being no lightweight, is comfortable in my hand, feels sturdy enough to break a window, were I to hurl it at one, and is a truly beautiful piece of design. 

 I'm extremely pleased with this little marvel.
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